Every mission depends on high-performance equipment and solutions. We are your reliable partner to handle any challenge through tailor-made services, short processing times and proactive support solutions.

We stand for maximum system performance and affordable life cycle costs. We understand your requirements and help you meet them efficiently.

 

Best performance in all life cycle phases

The individual requirements for each application and each mission can be very different. We support you exactly where you need us.

With services that are tailored to your demands and based on decades of comprehensive practical experience.

Kelvin Hughes can offer you customised and reliable solutions, from basic support to full performance service packages.

 

Lifetime support of in service equipment

Kelvin Hughes commits to support its equipment delivered as long as it is in service. To achieve the required operational availability over the entire life cycle, we consider service ability already in the design of our equipment, complemented by tailor-made support concepts and according services for you.

  • Preventive maintenance
  • Enhanced availability
  • Short repair times
  • Fast spare parts delivery

 

Global presence with local support

Kelvin Hughes is a global pioneer of technology and innovation in the area of defence and security electronics. To support our customers timely and efficiently all over the world, we constantly expand our global service infrastructure through a network of own and partner resources in your vicinity.

  • Support help-desk
  • Dedicated communication channels
  • Global field service and partners worldwide
  • Repair facilities
  • On-site technical assistance

 

Best suited equipment for your complex missions

Kelvin Hughes offers you innovative leading edge solutions to provide you best suited equipment for your complex missions. To keep your equipment fit for purpose over it´s service life, we can offer the complete portfolio of services essential to sustain or improve Serviceability and Performance.

  • Modernisation
  • Hardware and software updates and upgrades
  • Wide range of training solutions
  • Pro-active obsolescence management
  • Post-design service

Comprehensive Services Portfolio

Your support requirements depend on specific circumstances, such as the planned deployment, the use of the equipment or the logistical nature and performance of the equipment itself.

In order to meet these different requirements, Kelvin Hughes has developed a broad service portfolio. These services can be individually configured and combined into tailor-made support packages that best suit your requirements.

Whichever Kelvin Hughes service product you choose, the Kelvin Hughes global network of service centers operate to the same high standards, ensuring the same high quality service, no matter where or when your ships need service.

 

Support Services

Your needs:

  • Direct Access to a support team
  • Technical support with very short reaction times to keep your systems and products in operation
  • On request technical support in the location of your systems and products

Read more

Setup and Commissioning Services

Your needs:

  • High availability and performance of your systems
  • Continuous or temporary operation in various environments
  • Controlled and verified maximum system performance

Read more

Supply Services

Your needs:

  • Short lead times for repairable and non-repairable spare parts

Read more

Maintenance, Repair & Overhaul (MRO) Services

Your needs:

  • High availability and performance of your systems
  • Continuous or temporary operation in various environments
  • Controlled and verified maximum system performance

Read more

Documentation Services

Your needs:

  • Technical Documentation to operate and maintain your systems in a safe and efficient way
  • Spare Parts Documentation to ensure spare parts availability

Read more

Training Services

Your needs:

  • Skilled personnel to operate and maintain your system in a safe and efficient way
  • Enhance skills of your personnel to increase the availability of your system (reduce MTTR)

Read more