AMI Excellence Reward
- 09 Aug 2004
In its efforts to continue to improve the service provided to its customers, Kelvin Hughes Ltd has appointed AMI Sales in Fremantle Australia as a Centre of Excellence for the installation and servicing of Kelvin Hughes equipment.
In a presentation at last week’s Norshipping exhibition Simon Hughes of Kelvin Hughes Singapore accepted the award on behalf of AMI from Tony Taylor, Head of Customer Service at Kelvin Hughes.
Based in Fremantle, AMI have represented Kelvin Hughes in Australia for sales and service since 1992 and together have worked hard on achieving the formidable reputation and position of supplying equipment to EVERY significant new building in the country.
Tony Taylor, Head of Customer Service at Kelvin Hughes, commented
Appointing AMI as a Centre of Excellence is a key milestone in further developing our excellent relationship and presence in Australia so that we continue to offer a complete turn-key solution of product, installation and after sales service to our customers.
At a Kelvin Hughes Centre of Excellence you can expect to get a fast response to your service needs and you can be assured that the engineers will be factory trained personnel of the highest quality, also the centre will have a strategic factory spares stock holding. Jim Fraser, Managing Director for AMI, said:
This award gives AMI a great sense of achievement and enables us to promote our capability and augers well for continued growth and an even higher level of support for all of our products. This award further reinforces the close relationship between Kelvin Hughes and AMI and demonstrates through their service structure that they meet the demanding criteria, in terms of technical competence and first time fix, required of a Centre of Excellence.