Website Usage Terms and Conditions
1. Terms of website use
2. About us
This website is managed by Kelvin Hughes Limited (“We”). We are registered in England and Wales under company number 01030135, and have our registered office, and principal trading address, at Voltage, Mollison Avenue, Enfield EN3 7XQ, United Kingdom. The main switchboard number is +44 19 9280 5200. You can contact us online through the contact form on the website.
Our VAT registration number is: GB918080917/000
3. Intellectual property rights
We are the owner or licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You must not edit or otherwise modify any material on our site.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
4. Accessing our site
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us. If we provide you with a user ID and password to enable you to access restricted areas of our site, or other content or services, you must ensure that the user ID and password is confidential. You accept responsibility for all activities that occur under your user ID and password. We may disable your user ID and password at our absolute discretion.
You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.
No data transmission over the internet can be guaranteed as totally secure. While we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to, or receive from, us. Accordingly, such transmission is at your own risk. We will not be liable for any damages or loss arising out of or resulting from any unauthorised access to, alteration to or modification of information contained on this website.
We make every effort to check and test our website during production. You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to risk of viruses, malicious computer code or other forms of interference which may damage your computer system. It is always wise for you to run an anti-virus program on anything you download from the internet.
5. About our website
We aim to update our site regularly and to ensure that content on this site is accurate and up to date, and may change the content at any time. However, we shall be under no obligation to update the content.
- we cannot guarantee that the content is always accurate and up to date, or that it applies to the individual circumstances of your business
- content of this site is not intended to be used as a substitute for legal or professional advice or to amount to advice on which reliance should be placed
- you should seek any appropriate professional advice relevant to your particular circumstances
We therefore disclaim all liability and responsibility arising from any reliance placed upon such content by any visitor to our site or by anyone who may be informed of any of its contents.
6. Acceptable use policy
You agree to use this site for lawful purposes only. You must not use this site for any of the following:
- to send, state, publish, use or reuse any material which is offensive, abusive, defamatory, indecent, obscene, threatening or illegal or in breach of copyright, trade mark, confidence, privacy or any other rights
- to transmit any chain letters, spam letters, or junk e-mail or participate in mischievous or malicious behaviour which causes or may cause damage, annoyance, inconvenience or needless anxiety to this website or any other party
- to participate in any distributed denial-of-service attack
- You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.
- You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site.
- You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.
In the interests of all our users, we will co-operate with investigations by any law enforcement agency or relevant authority of suspected criminal activity or violation of systems or networks.
When uploading documents to this website you must take every reasonable precaution to prevent the spread or diffusion of any software contamination including computer viruses.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it or on any website linked to it.
7. Links to other websites
Where our site contains links to other websites and resources provided by third parties, these links are provided for your information only.
We are not responsible for the content of any linked website and cannot take responsibility for the consequences of your using the information or services on linked websites and we accept no responsibility for any loss or damage that may arise from your use of them. We cannot guarantee that these links will work all of the time.
Our website does not endorse or favour any specific commercial product or business. Non-government sites linked to from this website are present only because they may be useful additions to the information we provide. A link to a third-party website does not imply endorsement; you must use your own judgement to decide whether the information or service on that website is suitable for your needs. The linked websites are regularly reviewed in the light of customer usage and feedback.
Websites that we link to may have Terms and Conditions that are different from ours. Do not assume that our Terms and Conditions apply to other websites.
8. Linking to our site
You may link to our home page, provided that you do so in a way that is fair and legal, that does not damage our reputation, or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website which is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
If you wish to make any use of material on our site other than set out above, please contact our legal department
9. Online services, transactions and payments
When using this website you may access or follow links to a number of online services or transactions. Each of these services may have its own Terms and Conditions or end user licences that apply only to that service. Users of any service should ensure that they read and agree the relevant terms and conditions.
We cannot guarantee the availability of any particular service either provided by us or by our agents and partners. Contracts for the supply of goods formed through our site or as a result of visits made by you to our site are governed by our standard terms and conditions of sale.
10. Data Protection
11. Modifications and additions
12. Our liability
The content displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
- All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity
- Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials or content posted on it, including, without limitation any liability for loss of income or revenue, loss of business, loss of profits or contract, loss of anticipated savings, loss of data, loss of goodwill or wasted management or office time and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
If we waive any rights available to us under these terms and conditions on an occasion, this does not mean that those rights will automatically be waived on any other or subsequent occasion.
If any part of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions shall nevertheless continue in full force.
14. Applicable Law
If you use information or services provided on this website from outside the UK, you are responsible for ensuring your use conforms to local laws as well as to the laws of England and Wales.
Kelvin Hughes Limited, is committed to ensuring that your privacy is protected. This policy explains how we use the information we collect about you and the procedures that we have in place to safeguard your privacy whilst you use the website.
We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
15.1 The information we collect and how we use it
When you contact Kelvin Hughes using this website, are registered with Kelvin Hughes and/or place an order with us, we need to know your name, delivery address, address and telephone number. This information allows us to fulfil your order and notify you of the status of your order. All orders are fulfilled using a third party service provider and we will therefore pass on your details to that service provider so that they can deliver your goods to you. That third party service provider has undertaken to us that they will protect that information, will not pass it on, not use it for any other purpose than to deliver your ordered goods to you.
We may also ask you to give us optional contact information, for example your mobile number. If you subscribe to our mailing lists for New Editions and other information, you may be asked to specify the areas in which you are interested so that we can tailor the information which we send to you to cover the topics and books which we believe you might be interested in.
We may, from time to time, send with your ordered products, inserts advertising the goods or services of unrelated third party companies. We do not pass on your personal data to these third party companies.
We may also use your information for the purpose of providing you with information about any special offers, author signings and other events or features of our website which we think may be of interest to you and for related marketing purposes.
We may use your IP address to help diagnose problems with our server and to administer our website. Your IP address may also used to help identify you and your details on our database.
We monitor customer traffic on an aggregate basis in order to help us develop and improve our website for the benefit of our customers. In order to enhance your use of the website you will be given a session ID which will only last for the duration of that visit to the site. Each time you visit the site you will have a different session ID.
15.2 Cookies policy (Implied Consent)
15.2.1 About our cookies – supporting your informed choice
Please note: this is our initial policy and we would ask that you consider this as our first stage of achieving privacy compliance for all visitors to our site. Here at Kelvin Hughes Limited we are not just addressing the legal compliance aspects of the EU Privacy Directive, we also believe in open and transparent business operations.
The detail contained within this page is provided to ensure you are aware that we have cookies in use, and thereby allowing you to make an informed choice about your continued acceptance of them.
Cookies could be used to allow us to tailor the service we provide to your preferences.
You can usually change your browser so that it will not accept cookies.
We are currently examining all elements of our web operations and working on a multiple stage approach to meet the EU guidelines relating to protecting your privacy online – we want you to be 100% confident in using our site, and for you to be more than satisfied that your privacy is of the upmost importance to us.
The first stage is enabling us to provide you with information around the cookies we use. The second stage is about our review of the cookies in use and the removal where we can. Also important is the internal change across our business - to educate staff as to the importance and understanding of online privacy, together with the updating of our internal policies and procedures. The third stage is ensuring that all of our online content suppliers (internal and external) disclose the detail of any likely impact that their products and services could have on your privacy. There are a number of areas of our business under review, and where required, we may change our operating practices, technology, and terms and conditions. We are also reviewing consent management solutions.
Please note that during your visits to our website you may notice some cookies that are not related to us. When you visit a page with content embedded from, for example, YouTube or Flickr, you may be presented with cookies from these websites. We do not control the dissemination of these cookies. You should check the third party websites for more information about these.
You may also collect additional cookies if you use the Social Bookmarking links. Some of these may be “Persistent” cookies. You should refer to their websites for more information.
15.2.2 Google Analytics
This website uses Google Analytics to help analyse how users use the site. The tool uses "cookies", which are text files placed on your computer, to collect standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors' use of the website and to compile statistical reports on website activity for www.kelvinhughes.com.
We will never (and will not allow any third party to) use the statistical analysis tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.
15.2.3 Shopping cart / transactional areas
15.2.4 Areas of the site requiring a login
Accepting the use of login functionality, without exception, you must explicitly agree to the setting of specific cookies, which allow this area to function. The cookies in use for secure areas are provided within the terms and conditions of use for the appropriate area.
15.2.5 Use of flash files
Across www.kelvinhughes.com we may make use of flash files, which present information, allow integration with third parties (such as You Tube) and can offer a richer online experience.
Currently technology is limited in its ability to review flash files. We have strived to identify any flash elements that are likely to set cookies but, at this point in time, we cannot guarantee the status of every flash file.
Across our site we may use flash files. Adobe offers a tool to monitor, opt out and remove ‘flash cookies’ – more information is available at: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html
15.2.6 Cookie Audit
Following cookies are set on your computer during your session on our website.
|_ga||This cookie can stay upto 2 years from the date it was placed/updated.|
|_gat||This cookie stays upto 10 minutes|
|__cookieconsent||This cookie expires as soon as you exit the browser.|
|Random (sessionkey)||This cookie expires as soon as you exit the browser.|
15.3 Security of your information
We follow strict security procedures in the storage and disclosure of information which you have given us. This is to prevent unauthorised access or unlawful processing of your personal information. We keep your information confidential and store it on a secure server which is password protected and hidden behind a firewall from the outside world. Kelvin Hughes internal procedures cover the storage, access and disclosure of your information.
15.4 Non-disclosure to third parties
Unless we have your express consent, we will only disclose your personal data to third parties if this is required for the purpose of completing your transaction with us. This is subject to the proviso that we may disclose or transfer your data to a partner company where you have supplied information via a site which is co-branded with that partner company or to members of our own group. If personally identifying data about you may be shared with a partner company, we will tell you before we collect or transfer the data so that you may opt out of this transfer if you wish.
We use your information only as set out in this Policy and will not sell, rent or pass your information on to others for marketing purposes without your express consent.
Kelvin Hughes may however provide aggregate statistics about its customers, sales traffic patterns and related site information to reputable third-party vendors and relevant affiliate partners, but these statistics will include no personally identifying information. We may also release account information where we believe in good faith that this release is reasonably necessary to comply with the law.
15.5 Links to other websites:
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
15.6 Your consent
16. Your concerns
If you have any concerns about the content that appears on our site, please contact us.